Mastering Amazon Receive Requirements: The Fastest Way to Cut Shortage Claims

Vendors lose thousands to avoidable shortage claims. Fix LP Receive and ASN discipline, and watch chargebacks drop. Here’s the no-nonsense playbook. Why this matters (and why you’re losing money)

The inbound moment is where profits are protected or leaked. Incorrect labels, late/missing ASNs, and floor-loads without carton LPs force manual work at Amazon FCs. That means slow receiving, delayed availability, and you guessed it shortage claims + chargebacks.

The fix: Adopt LP Receive (SSCC/AMZNCC barcodes tied to your ASN) and get strict about ASN accuracy/timeliness. Do those two things and you’ll see faster check-ins and cleaner payments. The 2 levels that move everything

1) LP Receive (License Plate Receive)

• Put SSCC or AMZNCC on pallets and cartons.

• Floor-loaded cartons need carton LPs (ITF-14 alone isn’t enough).

• One scan pulls contents from the ASN → less manual handling, fewer errors, faster stow.

2) ASN discipline

• Use the right structure for each shipment: SPCI / SPI / SCI.

• Send ASAP (don’t batch), and update if anything changes before the inbound appointment.

What’s submitted virtually must match what’s physically shipped. Common pitfalls that create shortage claims

• Label failures: damaged/covered barcodes, labels on seams/corners, or reused LPs (non-unique).

• Missing carton LPs on floor-loads: forces each-receive and slows everything.

• Wrong ASN hierarchy / late ASN: triggers reconciliation hell and payment delays. Your practical playbook Label quality & placement

  • Two pallet labels on adjacent sides; never on seams/corners.

  • Print crisp; don’t let carrier stickers cover them.

  • Never reuse LPs (keep them unique).

  ASN rules

  • Pick the correct hierarchy (SPCI/SPI/SCI).

  • Transmit early; update before the appointment if anything changes.

  • Ensure physical = virtual (quantities, cartons, pallets).

  Weekly self-audit

  • Ops Performance Dashboard (Vendor Central → Reports): track ASN accuracy, prep issues, barcode compliance, expiry, and total chargebacks.

  • Product Prep & Packaging page: confirm prep/expiry + packaging changes are reflected.

  Product-family specifics

  • Consumables: add expiry on every sellable unit + in the ASN.

  • Apparel (softlines): unified pallets; avoid mixed ASINs without tiered labels; labels visible on all sides.

  • Electronics (hardlines): use FRAGILE stickers on breakables. Results you should expect

    Teams that tighten LP Receive + ASN discipline see:

  • Faster FC check-ins (inventory available for Prime sooner)

  • Lower shortage claims & chargebacks

  • Simpler invoicing and fewer disputes
    

What RecoveryPundit does for you We find and fix the revenue leaks:

• Free audit: identify recoverable shortages and chargebacks

• SOP upgrades: plug compliance gaps that keep causing claims

• Ongoing monitoring: keep your inbound clean as volumes scale Book your FREE Amazon Recovery Audit

  Worried about chargebacks and shortage claims? Let’s quantify the leak and recover what’s yours. ➡️ Register for a Free Audit

  https://www.recoverypundit.com/audit Or DM us “Audit” on LinkedIn and we’ll set it up.